Customer Satisfaction Survey

We'd love to hear from you!

Please take a minute to fill out our Customer Satisfaction Survey. This survey addresses reasons for satisfaction or dissatisfaction, and suggestions on how we can improve! 

Name:

First

Last

E-mail:

Phone:

Area Code

-

Phone Number

How likely is it that you would recommend this store to a friend or colleague?:

Not at all likely

Not very likely

Not sure

Kind of likely

Very likely

Overall, how satisfied or dissatisfied are you with our store?:

Very dissatisfied

Somewhat dissatisfied

Neither satisfied or dissatisfied

Somewhat satisfied

Very satisfied

Which of the following words would you use to describe our products and/or services?:

Reliable

High Quality

Useful

Unique

Good value for the money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

How well do our products meet your needs?:

Extremely well

Very well

Somewhat well

Not so wel

Not well at all

How would you rate the quality of our products?:

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

How responsive have we been to your questions or concerns?:

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

*Not applicable

How long have you been a customer of our store?:

This is my first purchase

Less than 6 months

6 months - 1 year

1-2 years

3+ years

I haven't made a purchase yet

How likely are you to purchase any of our products again?:

Not at all likely

Not very likely

Not sure

Kind of likely

Very likely

Are there any product lines or brands that we don't currently carry that you'd like to see in the future?:

Do you have any other comments, questions, or concerns?:

Would you like us to contact you for follow-up regarding your survey submission?:

Yes

No

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